Shipping Policy



Shipping Policy

At Bloom and Grace, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy to understand how we process and ship orders to you.

1. Shipping Destinations

We ship to most countries worldwide. Please note that shipping availability may vary based on your location. If we are unable to ship to your area, we will notify you during the checkout process.

2. Processing Time

Orders are processed and shipped within 1-3 business days after payment confirmation. Please note that orders are not processed or shipped on weekends or public holidays. During peak seasons or sales, processing times may be slightly longer.

3. Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery time is 5-10 business days for domestic orders and 10-20 business days for international orders.
  • Express Shipping: Estimated delivery time is 3-5 business days for domestic orders and 7-10 business days for international orders.

Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control, such as customs delays or weather conditions.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected. We offer free standard shipping on orders over [Insert amount] for domestic shipments.

For international orders, shipping costs are calculated based on the weight of the package and the destination country. Customs fees or import taxes may apply for international orders, and customers are responsible for these charges.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the shipping carrier’s website. Please allow 24-48 hours for tracking information to update.

6. Lost or Delayed Packages

If your package is delayed or has not arrived within the estimated delivery window, please contact our customer support team at [Insert Email], and we will assist you in locating your package. Please note that delays can sometimes occur due to factors outside our control, such as customs processing or carrier delays.

7. Incorrect Shipping Information

Please ensure that your shipping address is correct before completing your order. Bloom and Grace is not responsible for packages lost or delayed due to incorrect or incomplete shipping addresses. If you realize there is a mistake in your shipping address, please contact us as soon as possible at [Insert Email].

8. Customs, Duties & Taxes

For international shipments, additional customs fees, duties, or taxes may be applicable upon arrival in your country. These fees are the responsibility of the customer and are not included in our shipping fees. We recommend checking with your local customs office to determine what these additional costs may be.

9. Missing or Damaged Items

In the unlikely event that your order arrives damaged or missing items, please contact us within 7 days of receiving your order. Provide photos of the damaged product and packaging, and we will work with you to resolve the issue.

10. Contact Us

If you have any questions about shipping or need further assistance, please contact us at:

Email: [Insert Email]